Privacy Policy for Angelica Janik, Operating as Angelica Janik Wellness Services
Effective Date: September 1, 2025
At Angelica Janik Wellness Services, your privacy and confidentiality are taken seriously. This Privacy Policy outlines how your personal information is collected, used, stored, and protected in compliance with applicable privacy laws, including Alberta’s Personal Information Protection Act (PIPA). This policy applies to all in-person and Telehealth services provided through this practice.
By engaging with these services, you consent to the practices described in this policy. If you have any questions or concerns, you're encouraged to reach out.
1. Collection of Personal Information
Personal information is collected to provide effective and ethical psychological services. This may include, but is not limited to:
Personal Identifiers: Name, address, phone number, email, and date of birth.
Health Information: Relevant medical history, mental health background, treatment goals, and session notes.
Telehealth Information: Date/time of virtual sessions, video/audio data, and correspondence related to online care.
Payment Information: Insurance details, billing address, and payment method (where applicable).
Only the information necessary for assessment, treatment, and communication will be collected—either verbally or in writing.
As a contractor working out of various Calgary clinics, all personal and health information will be stored securely on the electronic platform used by the clinic location you choose to attend. Upon your first session, all required intake paperwork will be completed and stored directly through that clinic's system. This ensures your information remains centralized, protected, and in line with the clinic’s data policies.
2. Use of Personal Information
Your information may be used for the following purposes:
Psychological Services: To assess, treat, and support your mental health goals.
Administrative Functions: Appointment booking, billing, file management, and follow-ups.
Legal Obligations: Compliance with mandatory reporting laws and regulatory requirements.
Telehealth Delivery: Providing virtual care using secure and encrypted platforms.
Website Optimization: Improving website performance and user experience.
Your information will not be used for any other purposes without your explicit consent, unless required by law.
3. Consent and Informed Consent
By sharing your personal and health information, you consent to its collection and use as described in this policy. Prior to beginning therapy, assessments, or telehealth services, informed consent will be obtained—either in writing or verbally. This process includes a clear explanation of the nature of services, potential risks and benefits, limits of confidentiality, and your rights. Consent for telehealth services will specifically be obtained before any virtual sessions begin. You may withdraw your consent at any time with reasonable notice, subject to legal or contractual obligations.
4. Protection of Personal Information
Reasonable safeguards are in place to ensure the security and confidentiality of your information:
Paper files are securely stored in locked spaces.
Electronic records are encrypted and stored using secure systems.
Telehealth is delivered through privacy-compliant platforms.
Access to your information is limited to those directly involved in your care.
While all efforts are made to maintain security, no system is completely immune to risk. Please speak with your clinician if you prefer alternative arrangements.
5. Email Communication
Please be aware that email communication is not fully secure. While reasonable precautions are taken, clients are encouraged to avoid sending sensitive personal or clinical information via email. For matters requiring confidentiality, more secure forms of communication can be arranged.
6. Accessing and Correcting Your Information
You have the right to request access to your personal and health information, which will be provided within 30 days of your request unless disclosure could cause significant harm to yourself or others, as outlined in the College of Alberta Psychologists (CAP) guidelines. If you find that any information is inaccurate or incomplete, you may request corrections. To make access or correction requests, please contact Angelica Janik directly.
7. Disclosure of Personal Information
Your personal information will not be disclosed without your written consent, except in the following cases:
With Other Healthcare Providers: When coordination of care is needed and you provide consent.
Legal Requirements: In cases such as suspected abuse, imminent harm, or legal subpoenas.
Health Insurance Purposes: For claims or billing purposes, with your prior authorization.
Clinical Supervision: As a registered provisional psychologist, clinical supervision is a regulatory requirement. Information relevant to your case may be discussed with a registered supervisor to ensure ethical and effective care. Identifying information is minimized wherever possible.
8. Breach Notification
If a data breach occurs affecting your personal information, I will promptly notify you and comply with Alberta’s privacy laws and directives from the Information and Privacy Commissioner.
9. Retention of Personal Information
Records are retained for a minimum of 10 years following the last date of contact or, in the case of minors, 10 years past the age of majority, in accordance with professional and legal standards. All records are stored securely, and when no longer needed, are destroyed in a manner that protects your privacy.
10. Telehealth Services
Telehealth is provided through secure, encrypted platforms to protect your privacy. However, some inherent risks—such as connectivity issues, unauthorized access, or technological failures—may still exist.
Depending on the clinic location you choose, virtual sessions and electronic record keeping will be managed through that clinic’s secure platform. Each clinic is responsible for maintaining the confidentiality and security of your data within their system.
By choosing to participate in virtual therapy, you acknowledge and accept the associated risks. If you have any concerns about online sessions or data security, please don’t hesitate to reach out to me directly for more information or to discuss alternative options.
11. Website Analytics and Cookies
This website may collect non-identifying technical data, such as IP address, browser type, and pages visited, through tools like Google Analytics. These insights help improve the website's functionality and user experience.
Cookies (small text files stored in your browser) may be used for site optimization. You can manage or disable cookies in your browser settings, though this may affect some features of the site.
12. Marketing Communication
From time to time, you may receive optional updates about resources or services. You may unsubscribe at any time by following the opt-out instructions included in these communications.
13. Third-Party Service Providers
Third-party tools or platforms may be used to support administrative, technical, or billing functions (e.g., scheduling, payment processing, virtual session hosting). Depending on the clinic location you select, virtual sessions and electronic record keeping will be managed through that clinic’s secure platform. All third-party providers involved in these processes are required to uphold strict confidentiality, adhere to relevant privacy legislation, and are bound by confidentiality agreements to protect your personal information.
14. Your Rights Under Alberta’s PIPA
Under Alberta’s Personal Information Protection Act (PIPA), you have the right to:
Access your personal information.
Request corrections or updates.
Withdraw consent for the use or disclosure of your information, subject to certain limitations.
Questions about your rights or requests for access can be directed using the contact information below.
15. Accountability
I am responsible for ensuring compliance with privacy laws and standards. If you have questions or concerns regarding privacy, please contact me directly.
16. Use of Website and Communication
This website may collect minimal data for analytics and communication. Email communications are encrypted where possible but may not be fully secure during transmission. You may opt out of marketing communications anytime.
17. Changes to This Privacy Policy
This policy may be updated to reflect legal or procedural changes. Updates will be posted on the website and take effect immediately upon posting.
18. Professional Affiliation
Angelica Janik is a Registered Provisional Psychologist registered with the College of Alberta Psychologists (CAP). This practice is guided by the ethical principles, privacy standards, and recordkeeping requirements outlined by CAP and provincial legislation.
19. Contact Information
If you have questions about this Privacy Policy or would like to access or update your personal information, please submit an inquiry through the contact form on the website.